Legal
Refund Policy
Our money-back guarantee, in plain language.
We want you to buy with confidence. Every purchase is covered by a 14-day money-back guarantee.
How it works
If within 14 days of your purchase the product does not meet your expectations, email info@duneslabs.com with your order reference or license key and we will refund you in full. No questions asked.
How the refund is paid
Refunds are issued to the original payment method through Stripe, usually within 5–10 business days depending on your bank.
After a refund
Once refunded, the associated license is deactivated and you stop receiving updates and support.
Renewals
License renewals can be cancelled at any time before the renewal date so you are not charged again.
Last updated: 23/06/2026
